Aeromexico Airlines Mexico City Office provides comprehensive information about the airline’s baggage policy, making sure passengers are well informed about the rules and regulations for carry-on and checked baggage. One carry-on bag and one personal item are allowed, with size and weight restrictions that vary according to class of service. Checked bag allowances also vary by route, fare class, and frequent flyer status, with additional fees for extra or overweight bags. The office also assists in the event of lost, delayed, or damaged baggage. For any information or support, tourists are advised to reach the Mexico City office.