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If you’re experiencing issues with your Roku setup, Roku remote not working, or Roku device not working, you’re not alone. These are common issues that can occur when setting up or using Roku devices. Below, we’ll walk you through troubleshooting steps for each problem to help you get your device up and running smoothly.
Roku Setup
The Roku setup process is usually quick and simple. To begin, connect your Roku device to your TV via HDMI, then plug it into a power source. Once powered on, you’ll be prompted to select your language and connect to a Wi-Fi network. You’ll also need to create or sign in to your Roku account to personalize your streaming experience. After completing the Roku setup, you should be able to access all your channels and start streaming.

If the Roku device is not working during the setup process, it could be due to a variety of issues, such as faulty cables, weak internet connections, or outdated firmware. Restarting both your Roku and your router can often help resolve connectivity issues.
Roku Remote Not Working
If your Roku remote is not working, try these troubleshooting steps:

Check the Batteries: Make sure the batteries are fresh and inserted correctly in your Roku remote. If you’re using a rechargeable remote, ensure it’s charged.
Pair the Remote: If the remote is unresponsive, it may need to be paired again with the Roku device. To do this, remove the batteries, unplug the Roku device for 30 seconds, then plug it back in. After restarting, insert the batteries into the remote and press the pairing button (usually located in the battery compartment) until the pairing light flashes.
Use the Roku Mobile App: If the physical remote isn’t working, you can use the Roku mobile app as a remote replacement. The app is available for iOS and Android devices and can control your Roku as long as both the mobile device and Roku are connected to the same Wi-Fi network.

Roku Device Not Working
If your Roku device is not working, here are some steps to try:

Restart the Roku: Unplug the Roku device from the power source, wait for about 10-20 seconds, and plug it back in. This simple step can fix many issues, including freezing or unresponsiveness.
Check the HDMI Connection: Ensure that your Roku device is properly connected to the TV via HDMI. If the HDMI port is faulty, try another port on the TV or use a different HDMI cable.
Update Roku Firmware: Make sure your Roku device has the latest software updates. Navigate to Settings > System > System Update to check for available updates.
Check Wi-Fi or Ethernet Connection: If your Roku isn’t connecting to the internet, double-check your network settings. Ensure that your Roku device is connected to the correct Wi-Fi network or Ethernet cable.

Conclusion
Issues with Roku setup, Roku remote not working, or Roku device not working can usually be resolved through basic troubleshooting steps. By following the steps above, you should be able to get your Roku device back to working order. If these solutions don’t work, you can always reach out to Roku customer support for further assistance.