I’m Ratnam, Private Safari Liaison at HotAirBalloonInDubai. I work directly with guests from booking through return to ensure your private desert safari is seamless. I handle special requests—dietary restrictions, private guide, custom photography spots, even private star-gazing setups. On the day, I manage guest pickups, liaise with the vehicle & safety team, check camp readiness, and ensure service staff anticipate your needs. My aim is simple: leave you with only great memories of Dubai’s desert.