Responsive Answering Service is a trusted call answering service provider based in the U.S., helping businesses of all sizes deliver professional, 24/7 customer support. Since 2012, the company has specialized in ensuring that no call goes unanswered, offering live operators, virtual receptionists, and tailored communication solutions designed to act as a seamless extension of any team.
With highly trained, bilingual (English/Spanish) agents and offices across multiple U.S. time zones, Responsive handles millions of calls every year for industries such as healthcare, legal, IT, finance, real estate, property management, and construction. Their comprehensive services include live call answering, appointment scheduling, message taking and delivery, call screening, after-hours coverage, and HIPAA-compliant medical support.
By combining advanced technology with a personal touch, Responsive Answering Service provides businesses with the reliability, flexibility, and professionalism they need to enhance customer satisfaction, project a polished image, and never miss an opportunity.
Provincia
Florida
Pais
United States
Otras ocupaciones
Core Services
24/7 Live Call Answering Service – Professional, U.S.-based agents answer calls around the clock.
Virtual Receptionist – Bilingual (English/Spanish) operators handle greetings, call transfers, and customer support as an extension of your team.
After-Hours Answering – Ensures no call is missed outside normal business hours.
Appointment Scheduling – Secure, accurate booking and calendar management.
Call Screening & Routing – Filters urgent vs. non-urgent calls to the right contact.
Message Taking & Delivery – Messages sent promptly via email, SMS, or secure portal.
Voicemail to Live Agent – Combines voicemail flexibility with human follow-up.
Specialized Solutions
Bilingual Answering Service (English/Spanish)
Healthcare & HIPAA-Compliant Answering – Medical and dental practices, hospitals, and clinics.
Employee Call-Off Hotline – Easy reporting for staff absences.
Whistleblower Hotline – Anonymous and confidential call handling.
Holiday Coverage – Extra support during peak or seasonal times.
Event Registration & Hotline Support – For conferences, seminars, and organizational needs.
Industry-Specific Support
Healthcare & Medical (doctors, dentists, pediatricians, funeral homes)