Before canceling a reservation, travelers should review the China Eastern Airlines Cancellation Policy and their individual fare rules. China Eastern states that voluntary refunds are processed according to the applicable ticket conditions, while certain airline-caused cancellations or disruptions can qualify for refunds without a refund fee. Refund requests generally need to be handled through the original ticketing channel or authorized sales agent. Checking the ticket terms before cancellation can help passengers understand the applicable refund conditions.